Frequently Asked Questions
Everything you need to know about your Flycatcher Toys experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy on all unopened and unused toys. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Are Flycatcher toys safe for children?
Yes, all our products undergo rigorous safety testing and comply with ASTM and CPSIA standards. Age recommendations are clearly marked on every product page.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and the UK. International shipping rates and delivery times vary by location.
How can I track my order?
Once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.